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Questions about Your Order?
To ensure a prompt and accurate response, we ask that when you contact us, you reply to the order confirmation email. If you do not have this email, please provide us with as much information as possible about your order (including name, email, order number, and products ordered) when you email us. Also, please contact us once per issue, multiple emails may result in a delay of response.

If for any reason you need to cancel or change your order, we ask that you reply immediately to the order confirmation email that you receive. Orders are usually sent to the warehouse for fulfillment within 24 hours, so it is important that you let us know if any changes need to be made.

Contact Information

Mailing Address:
11 Toys
5398 Ivy Brook Court
Cincinnati, Ohio 45236

Email: info@11Toys.com

Phone: 513-794-1166 (please email us with questions)
Fax: 513-794-9301

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